Privacy
Privacy policy
This policy explains what personal information we collect through this website, why we collect it, and what we do with it. We've kept it short and in plain language.
Who we are
This website is run by [To be confirmed: legal business name], trading as Pollex. In this policy, “we” and “us” mean Pollex.
What we collect
We only collect personal information that you choose to give us through the two forms on this site.
The health check booking form asks for your name, your organisation, your work email address, your phone number and the number of vehicles in your fleet. You can also add a message.
The contact form asks for your name, your email address and your message. You can also give your organisation and phone number.
We also record the date and time you sent the form and the page you sent it from.
The site sets no tracking cookies of any kind.
Why we collect it
We use the details you send us to reply to you, arrange and deliver your health check, and talk with you about any work that follows. We don't sell your information, use it for advertising, or add you to a mailing list.
Where it is stored and who handles it for us
When you send a form, your details are emailed to a shared Pollex inbox that both co-founders read. A copy is also kept by the service that handles our forms, so that no request is lost.
- Form service: Our own website server, hosted with Microsoft Azure in Australia
- Email service: [To be confirmed: email service and where it stores data]
How long we keep it
[To be confirmed: how long form submissions are kept]
Seeing, correcting or deleting your information
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Send your request through the contact form and we'll reply within one business day. We'll need to confirm who you are before we act on it.
How to complain
If you're unhappy with how we've handled your information, tell us first through the contact form and we'll try to put it right.
If you're still not satisfied, you can complain to the Office of the Australian Information Commissioner (OAIC) through its website, oaic.gov.au.
Changes to this policy
If we change how we handle personal information, we'll update this page.
This policy was last updated on [To be confirmed: date of publication].
Free data health check
Start with a free health check
We review your MyGeotab set-up and send you a two to three page written report on the top five problems and how to fix them, then go through it on a 30-minute call. It's free, and it's not a sales pitch.